Last updated: 22 August 2026
Privacy matters to us
At Communication Crafts, we respect the trust you place in us when you share your information. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, how we protect it, and the choices available to you.
We believe privacy policies should be easy to understand—not hidden behind legal jargon. If anything in this policy isn’t clear, we’d be happy to explain it.
Who we are
Communication Crafts is the trading name of CCT Digisol Pvt Ltd, a company incorporated in India.
We provide branding, marketing, design, digital and technology services to businesses in India, the United Kingdom, the United States and other international markets.
For the purposes of this Privacy Policy, CCT Digisol Pvt Ltd is responsible for deciding how your personal information is collected and used.
Website: communicationcrafts.digital
Privacy enquiries: hello@communicationcrafts.com
Registered Office: 705 Times Square Grand, SBR, Ahmedabad 380069
What information we collect
Information you provide may include your name, company name, email address, phone number, country, website address, budget range, services of interest and any information you choose to share.
When you visit our website we may also collect technical information such as your IP address, browser type, device type, pages visited, time spent on pages, referral source and website interactions where consent has been given.
Why we collect your information
We only collect information where we have a valid reason to do so, including responding to your enquiry, providing services, improving our website, sending marketing communications where you have consented, and complying with legal obligations.
How we use your information
- Respond to enquiries and prepare proposals.
- Manage client relationships.
- Store communication history in our CRM.
- Improve our website using analytics.
- Measure advertising performance.
- Send marketing communications where you have opted in.
- Meet legal and regulatory obligations.
Marketing communications
We only send marketing communications to people who have chosen to receive them. You can opt out at any time by emailing hello@communicationcrafts.com, and we will remove you from our marketing list. We never sell, rent or trade your personal information.
Where your information goes
When you submit an enquiry through our website, your information may be stored or processed in the following locations:
- Our email system so our team can respond.
- HubSpot, our CRM, where we manage enquiries and client relationships.
- Our website database, where form submissions are securely stored to help ensure enquiries are received and can be recovered if necessary.
Trusted service providers currently include Google, Microsoft, HubSpot, Vimeo, Hostinger, Cloudflare, Seers and WordPress (our website platform).
International processing
Communication Crafts operates from Ahmedabad, India. If you contact us from another country, your information may be processed in India. We work with reputable service providers and apply appropriate organisational and technical safeguards to protect personal information during international transfers.
Retention
Enquiry information is normally retained until the enquiry has concluded and for up to 24 months afterwards. Client records are retained for the duration of the relationship and any additional period required by law. Information that is no longer required is securely deleted or anonymised.
Your rights
You may request access to, correction of, deletion of or restriction of your personal information, withdraw consent where applicable, or request a portable copy where legally available. Email hello@communicationcrafts.com and we aim to respond within one month.
Do we sell your information?
Never. We do not sell, rent or trade personal information to third parties.
Children
Our website and services are intended for businesses and business professionals. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that such information has been collected, we will delete it promptly.
Keeping your information secure
Protecting client information is fundamental to how we work. We are independently certified to ISO/IEC 27001:2022. Access to personal information is restricted to authorised team members, our website uses encrypted connections, administrator accounts are protected using multi-factor authentication, and we continually review and strengthen our security practices.
Links to other websites
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
Changes
We may update this Privacy Policy from time to time. Significant changes will be reflected by updating the ‘Last updated’ date.
Contact us
Communication Crafts
Trading name of CCT Digisol Pvt Ltd
hello@communicationcrafts.com
705 Times Square Grand, SBR, Ahmedabad 380069
